Shannon Zonca

Shannon Zonca

Vice President, B2B E-Commerce + Digital Solutions MillerKnoll

Execution Reality: Aligning AI, Data, and Commercial Operations

4:20 PM KEYNOTE PANEL: Prioritizing What Matters: Product Data Decisions That Enable Buyer Trust and AI Readiness

Product data determines whether B2B buyers can confidently select the right products and move forward through self-service. In practice, product data is distributed across systems, partners, and regions, often creating conflicting versions of truth that limit digital progress.

Rather than aiming for perfect product data, leaders are focused on prioritization. In this panel discussion, gain insight into how leaders are using buyer behavior to identify which product information matters most, their efforts to resolve product data conflicts across teams and partner ecosystems, and what data is critical support discovery, self-service, and AI. As digital discovery increasingly shapes how buyers evaluate products, these decisions are becoming critical to get right.

Get inspired to take action with insights and guidance on:

  • Using buyer behavior to identify which product information most influences conversion
  • Resolving product data truth conflicts across systems and partner ecosystems
  • Prioritizing product data that supports self-service and discovery
  • Applying AI to support product data upkeep in high-impact areas without adding buyer risk 

Check out the incredible speaker line-up to see who will be joining Shannon.

Download The Latest Agenda