Ronald Gaines

In this open dialogue session, marketing and business transformation leader, Ronald Gaines digs into how to optimize Ecommerce performance by leveraging the intersection of digital strategy, tactics, tools and data to create seamless experiences that leads customers to the Ecommerce marketplaces. He will show you how his well-proven techniques go beyond the transactional and into the realm of building real relationships that can be harnessed for sustained performance. In this interactive session, Ronald will discuss with leaders how to become visionaries of the digital customer journey and drive the business outcomes by…

• Graduating from customer experience to customer relationship
• Aligning digital marketing and data to reach Ecommerce goals
• Learning how to architect or optimize your customer experience using data
• Following the correct metrics through the customer lifecycle
• Investing in the right MarTech for a more successful roadmap