Brock Hirschman

Global eCommerce Strategy & Digital Transformation Leader Momentive

Brock is currently the Director of ePRO Operations at W.W. Grainger, North America's leading broad line supplier of maintenance, repair and operating products. He is responsible for leading a team that drives implementation, penetration and adoption of Grainger’s B2B eCommerce and eProcurement solutions across the large market customer base. He also works closely with IT, eCommerce Development, Sales, and customers to develop, integrate, and deploy Grainger’s digital solutions. Prior to Grainger, Brock spent more than 20-years in the Office Supply industry where he led teams that developed and implemented B2B eCommerce solutions that accounted for more than 85% of total sales.

Day Two - Tuesday, June 24, 2025

4:10 PM PANEL DISCUSSION: Collaborative Strategies to Navigate & Reinforce Relationships in B2B Manufacturing/Distribution Channels

In the world of B2B, the ideal manufacturer and distributor relationship finds the two parties working as a unified team. Ideally, they’d be communicating frequently to implement customer feedback while improving product lines with the goal to expand into new markets and reach new audiences. But like all relationships, sometimes things don’t go according to plan, and friction happens. This panel, a mix of leading manufacturers and distributors, reveal some of their successful approaches that have built and strengthened these vital associations.

Establishing goals and expectations early in the relationship
Learning about the other's business culture to identify overlaps and differences
Recognizing that this a long-term relationship—not simply transactional—and treating it accordingly
Surprising and novel approaches that have made working in tandem easier

Check out the incredible speaker line-up to see who will be joining Brock.

Download The Latest Agenda